N.C. Public Health, Health and Human Services
DHHS DPH WCH Adolescent Health Resource Center Important Websites and Phone Numbers

Adolescent Health Resource Center: Important Websites and Phone Numbers

adolescent on computer

NC 211: A free resource available 24/7, 365 days/year that connects you with resources in your local community for back to school needs, housing, food, mental health and substance abuse, and more.

Gay, Lesbian, Bisexual, and Transgender National Youth Talk-line: Provides one-to-one chats and support. Information and local resources across the United States. Services are free and confidential. Speak with teens and young adults up to age 25 about coming-out issues, gender identity, relationship concerns, parent issues, school problems, HIV/AIDS anxiety, safer-sex information, and more. Monday-Friday from 4 pm - 12 am; Saturday from 12 pm – 5 pm, eastern time.

  • Phone: 1-800-246-PRIDE (1-800-246-7743)
  • Website

Girls and Boys Town National Hotline: Provide crisis and resource referrals for teens and parents. Specialize in family reunification of runaways and homeless adolescents ages 11-17. Provide counseling over the phone and online and bilingual (English-Spanish) services. 

  • Call: 1-800-448-3000
  • Text: ‘TEEN’ to 839863
  • Website

National Alliance on Mental Illness Helpline: Information on mental illness issues. Monday - Friday, 10 am - 6 pm eastern time.

  • Phone: 1-800-950-NAMI (6264)
  • Text: ‘NAMI’ to 741-741
  • Website

National AIDS Hotline: A service of the Centers for Disease Control and Prevention, provide information on human immunodeficiency virus (HIV) and acquired immunodeficiency syndrome (AIDS).

  • Phone: 1-800-342-AIDS (2437) [English]
  • 1-800-344-7432 [Spanish]
  • 1-800-243-7889 [TTY service for the deaf]

National Child Abuse Hotline: Dedicated to the prevention of child abuse; serves the U.S. and Canada, and are staffed 24/7 with professional crisis counselors who provide assistance in over 170 languages. Offer crisis services, information, and referrals to thousands of emergency, social service, and support resources. All calls are confidential.

National Domestic Violence Hotline: Trained advocates available 24/7, 365 days/year to talk confidentially with anyone about domestic violence, resources or information, or questioning unhealthy aspects of their relationship.

  • Phone: 1-800-799-SAFE (7233)
  • Website

National Eating Disorders Association: Provide support, resources, and treatment options for eating disorder treatment. Available Monday-Thursday from 9 am to 9 pm, and Friday from 9 am to 5 pm eastern time.

  • Phone: (NEDA) 1-800-931-2237
  • Website

National Runaway Safe-line: A free call for confidential, anonymous crisis intervention and help 24/7.

  • Phone: 1-800-RUNAWAY (786-2929)
  • Website

National STD Hotline: Free information on sexually transmitted diseases from Centers for Disease Control and Prevention.

National Safe Place: A national youth outreach and prevention program for young people under the age of 18 (up to 21 years of age in some communities) in need of immediate help and safety. Text for interactive texting or locate a safe place online via the website below.

  • Text: ‘SAFE’ and your current location (city/state/zip) to 4HELP (44357)
  • Website

National Suicide Prevention Lifeline: Free, confidential support for people in distress. Provides prevention, crisis resources, and best practices for professionals. Available 24/7.

Substance Abuse and Mental Health Services Administration (SAMHSA) National Helpline: A confidential, free, 24/7, 365 days/year, information service for anyone facing mental or substance use disorders. Provides referrals to local treatment, support groups, and community organizations. Order free publications and other information.

  • Phone: 1-800-662-HELP (4357) or 1-800-487-4889 [TTY]
  • Website

Adolescent Health Resource Center

Last Modified: June 18, 2019